Refund Policy
Effective Date: 25 Sep 2026
This policy operates in accordance with the Australian Consumer Law (ACL).
1. Eligibility for Refunds
Our goods and services come with guarantees that cannot be excluded under the ACL
You are entitled to:
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a refund or replacement for a major problem
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a repair or replacement for a minor problem
A product has a major problem if it:
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is significantly different from the description
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is not fit for its intended purpose
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is unsafe
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cannot be easily fixed within a reasonable time
2. Change of Mind
We are not required to provide refunds for change of mind. However, we may offer this at our discretion.
3. Labels are incorrectly applied to blocks
We are not required to provide a refund if vinyl labels are applied in a skew or incorrect manner on the blocks.
4. Digital Products
Refunds are not provided for digital products once accessed.
5. How to Request a Refund
Contact us at connect@thebibleasalibrary.com with:
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Proof of purchase
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Description of the issue
6. Processing Refunds
Refunds will be issued to the original payment method within a reasonable timeframe.